Terms of service
Nia Scents Terms of Service
Welcome to Nia Scents.
These Terms of Service govern your use of our website and your purchase of products from Nia Scents.
By accessing our website or placing an order, you agree to these Terms of Service.
1. About Nia Scents
Nia Scents sells perfume oils and related fragrance products through its online store.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, photographs, prices and other information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device or screen settings.
Fragrance is subjective. Descriptions of scents are intended to help customers understand the general character of a fragrance and should not be understood as a guarantee that every customer will experience the scent in exactly the same way.
3. Product Availability
Products are subject to availability.
We reserve the right to limit quantities, discontinue products or change product availability without prior notice.
4. Prices
Prices are displayed in Kenyan Shillings unless otherwise stated.
Nia Scents reserves the right to change prices at any time. The price applicable to an order is the price displayed at the time the order is placed, subject to any applicable errors or corrections.
5. Orders
When you place an order, you are making a request to purchase the selected products.
An order is considered accepted once payment has been successfully received and Nia Scents has confirmed the order.
We reserve the right to cancel or decline an order where there is a genuine reason to do so, including suspected fraud, pricing errors, stock discrepancies or inability to fulfil the order.
If we cancel an order after payment has been received, any refund will be handled in accordance with applicable law and our Refund Policy.
6. Customer Information
You are responsible for providing accurate contact, delivery and pickup information.
Nia Scents is not responsible for delivery problems caused by incorrect information supplied by the customer.
7. Shipping
Shipping and pickup arrangements are governed by our Shipping & Delivery Policy.
8. Exchanges and Refunds
Our Returns, Exchanges & Refunds Policy forms part of these Terms of Service.
9. Website Use
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, introduce malicious code or use the website for fraudulent or unlawful purposes.
10. Intellectual Property
All Nia Scents branding, logos, product photographs, website content, graphics, written content and other original materials displayed on our website are owned by or licensed to Nia Scents unless otherwise stated.
You may not reproduce, copy, modify, distribute or commercially use Nia Scents content without permission.
11. Third-Party Services
Our website may use third-party services, including payment processors, delivery providers, analytics services and other technology providers.
Your use of third-party services may also be subject to their own terms and policies.
12. Limitation of Liability
To the extent permitted by applicable law, Nia Scents will not be responsible for losses arising from circumstances outside our reasonable control, including delivery delays, service interruptions, third-party platform failures or events beyond our control.
Nothing in these Terms is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited.
13. Changes to These Terms
We may update these Terms of Service from time to time.
Updated terms will be posted on this page with a revised effective date.
14. Governing Law
These Terms are governed by the laws of Kenya.
Any disputes will be handled in accordance with applicable Kenyan law.
15. Contact
Nia Scents
Email:info@niastudio.store
Website: niastudio.store