Contact information

Customer Support Email: sales@niastudio.store WhatsApp: +254707485931 Customer Service Hours Monday – Friday: 9:00 AM – 5:00 PM EAT Saturday: 10:00 AM – 2:00 PM EAT Sunday & Public Holidays: Closed We aim to respond to all enquiries within 1–2 business days. Orders & Delivery For questions about an existing order, please include your order number when contacting us so that we can assist you as quickly as possible. For delivery information, please see our Shipping Policy. Visit / Pick-Up Nia orders can be collected from our designated Nairobi pick-up point. Pick-up details will be provided after your order has been processed. Please note that Nia does not currently operate a walk-in physical store, so kindly contact us before visiting for collection. Nia Scents Find the scent that feels like you.